Smart features
Automatic inbound mail
Every message to the public mailbox is registered and referred to its owner by itself
Automatic inbound mail
Automatic inbound mail connects the foundation's public mailbox to the correspondence system. An AI model reads every message that arrives, classifies it and proposes the department in charge; a second model from another provider reviews it; the message is then registered as incoming correspondence with its number and referred for action and for information, or held for the secretariat's decision when needed.
Who it is for: The executive secretariat that receives the foundation's mail, every department that receives the correspondence referred to it, and the executive management that wants nothing missed.
The system in a minute
What it offers
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Automatic classification and referral
Invitations, official letters, requests, partnerships, finance, HR and programs: each to its department through an approved routing table.
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Two models check each other
One model classifies and another from a different provider reviews; a message is referred automatically only when both agree with enough confidence.
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Triage decision
What the models disagree on, or are unsure of, waits in a list where the secretariat picks the department and refers it in one click, or dismisses it.
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Deadlines and attachments
Invitation dates and reply deadlines are extracted and the department alerted; allowed attachments are kept with the correspondence.
What sets it apart
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No message gets lost
Everything that reaches the public mailbox becomes registered correspondence with an owner and a deadline, instead of an inbox nobody opens.
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Care before referral
Automatic referral needs two models from different providers to agree; anything else is decided by a person.
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Read only
The portal reads the public mailbox with a read permission limited to it; it neither sends from it nor deletes anything.
Some of its pages
- Automatic inbound mail
- Awaiting a triage decision
- The registered correspondence
- The referrals
Part of the Safwa Portal
This system works inside the Safwa Portal with all its other systems: one sign-in, permissions for every role, and an audit trail for every action.
Is this system right for your organisation?
We show you the whole system and answer your questions, then suggest the portal systems that fit your organisation.
